Using your My Scottish Pass is simple just show your pass at each attraction you visit and the team will scan or log your pass for entry. Some experiences do require pre-booking and the instructions are sent on purchase.

A few important things to know before you travel:

• My Scottish Pass is not a fast-track pass, so standard entry queues may still apply at busy times.
• Your pass can only be used once per attraction.
• Your pass becomes activated the first time you use it at an experience. Until then, it remains unused and valid.
• We understand that travel plans can change. If you have not yet activated or used your pass, we’re happy to offer a refund prior to your trip.
• Your pass is valid for consecutive calendar days. For example, if you activate a 2-day pass on a Monday, it will remain valid until 23:59 on Tuesday evening, regardless of what time on Monday you first used it.
• Passes are non-transferable and cannot be shared between visitors. Anyone under the age of 18 should be accompanied by an adult when using the pass.
• If you lose your pass, we can email your a replacement.
• Attraction opening times, availability, and admission arrangements can occasionally change due to seasonal opening hours, maintenance, private events, weather, or operational reasons. We always recommend checking directly with attractions before visiting.
• Some attractions may occasionally have areas closed, temporary exhibitions unavailable, or special events running during your visit. These situations do not usually qualify for a refund or partial refund.
• My Scottish Pass works closely with attractions and partners across Scotland to ensure visitors receive the best possible experience. However, attractions and venues are operated independently, and My Scottish Pass cannot accept responsibility for issues relating to service standards, venue operations, health and safety, or third-party acts or omissions.
• Any complaints regarding a specific attraction or venue should be raised directly with the attraction concerned. Of course, if you experience any problems using your pass, our team will always do our best to help.
• While we work hard to keep all website information accurate and up to date, details may occasionally change and visitors use the information provided at their own discretion.
• The pass is not valid for multiple visits to the same attraction on the same day.

By purchasing and using My Scottish Pass, visitors acknowledge that all attractions and activities are visited voluntarily and at their own risk.

This website is operated by My Scottish Pass Limited. Throughout the site, the terms “we”, “us” and “our” refer to My Scottish Pass. My Scottish Pass offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Copyright

Unless otherwise stated, the design and layout of this website, and all the material published including text, graphics, logos, images and attached documents are copyright of My Scottish Pass.

You are permitted to print and download extracts from this site for personal use only. No documents or related graphics on this site are to be modified, reproduced, sold or stored in any other website without prior written permission from My Scottish Pass. In which instance My Scottish Pass copyright must be used.